POLICIES FOR ALL USERS

General Terms & Conditions

Effective Date: January 11, 2026

1. Acceptance of Terms

By accessing or using Azryo, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. When you make a purchase on the platform, you also agree to be bound by the purchase terms of Norviax LTD, the seller for all purchases.

2. Key Definitions

The following terms have specific meanings throughout these Terms of Service:

  • "Platform" or "Azryo Platform": The technology, website, mobile applications, and services operated by Azryo LLC.
  • "Azryo" or "Azryo LLC": Azryo LLC, a company registered in Wyoming, USA, that owns and operates the Platform technology. Azryo LLC provides the platform infrastructure, hosting, content delivery, moderation tools, creator tools, user accounts, and community guidelines.
  • "Norviax", "Seller", or "Norviax LTD": Norviax LTD, a company registered in England and Wales (Company No. 16274491), that is the Merchant of Record and seller for all purchases made through the Platform. When you make any purchase on Azryo, you are purchasing directly from Norviax LTD.
  • "Purchase": Any paid transaction on the Platform, including but not limited to subscriptions, content purchases, tips, pay-per-view content, custom requests, and any other paid features.
  • "Fan": A registered user who makes purchases or accesses content on the Platform.
  • "Creator": A verified user who supplies content to Norviax LTD for resale to Fans through the Platform.

3. Two-Entity Structure

The Azryo platform operates with a clear separation between platform services and commerce:

Azryo LLC (Platform Provider):

  • Owns and operates the platform technology
  • Provides hosting, content delivery, and moderation services
  • Manages user accounts, creator tools, and community guidelines
  • Does NOT handle any payments, billing, or financial transactions
  • Your platform account terms are with Azryo LLC

Norviax LTD (Seller / Merchant of Record):

  • Is the legal seller of all purchases made on the Platform
  • You purchase directly FROM Norviax LTD
  • Handles ALL payments (card and cryptocurrency)
  • Manages billing, subscriptions, refunds, and chargebacks
  • Responsible for tax collection and remittance where applicable
  • Issues all creator payouts
  • Appears on your bank or card statement
  • Your purchase contract is with Norviax LTD

4. Platform Description

Azryo is a subscription-based platform that allows creators to monetize their content through fan subscriptions. Our platform supports both human-created and AI-generated content, clearly labeled as such.

5. User Eligibility

  • Must be 18+ years of age
  • Must provide accurate registration information
  • Must comply with all applicable laws in your jurisdiction

6. Account Responsibilities

  • Maintain confidentiality of account credentials
  • Notify us immediately of unauthorized access
  • Accept responsibility for all activities under your account

6a. Dual-Account Policy (SFW/NSFW)

  • Each person may operate up to two accounts total: one (1) SFW account and one (1) NSFW account.
  • Cross-linking between SFW/NSFW accounts is prohibited to maintain content separation.
  • Operating more than two accounts, or misrepresenting account ownership, results in immediate termination of all accounts.
  • Violations of Terms, Community Guidelines, or Guidelines may result in account suspension or termination.
  • Upon termination for violations, remaining funds are forfeited to offset moderation, risk, and processing costs.
  • If an investigation clears the account of violations, normal access and payout eligibility resume.

7. Revenue Share

The platform operates on a transparent revenue share structure:

  • Creator Revenue Share: Creators receive 81% of revenue from purchases of their content
  • Platform & Seller Fee: 19% of gross revenue
  • No Hidden Fees: All fees are disclosed upfront with no surprise charges

8. Norviax LTD as Seller (Merchant of Record)

Norviax LTD is the Merchant of Record and seller for all purchases made on the Azryo platform. When you make any purchase—including subscriptions, content purchases, tips, pay-per-view, or any other paid transaction—you are purchasing directly from Norviax LTD. Your purchase contract is with Norviax LTD, not Azryo LLC.

Norviax LTD is responsible for:

  • Being the legal seller for all purchases
  • Processing all payments (card and cryptocurrency)
  • Billing and subscription management
  • Refunds and chargebacks
  • Tax collection and remittance where applicable
  • All creator payouts

Azryo LLC provides the platform technology under license to Norviax LTD but is not a party to any purchase transaction. The Norviax name will appear on your bank or card statement for purchases made on this platform.

8a. Cryptocurrency Payments

Norviax LTD accepts cryptocurrency payments through approved third-party payment processors. When you pay with cryptocurrency, you are still purchasing from Norviax LTD. All cryptocurrency transactions, including creator payouts in cryptocurrency, are managed by Norviax LTD.

  • Cryptocurrency payments are subject to the same purchase terms as card payments
  • Exchange rates are determined at time of transaction
  • Cryptocurrency transactions are generally irreversible once confirmed on-chain
  • Refunds for cryptocurrency purchases, if granted, may be issued in fiat currency at Norviax LTD's discretion

9. Customer Support Services

Norviax LTD has appointed Azryo LLC as its customer support agent for purchase-related inquiries. When you contact Azryo support regarding billing, refunds, payment disputes, or payout issues, Azryo LLC is acting on behalf of Norviax LTD.

How Support Works:

  • All support requests should be submitted to support@azryo.com
  • Azryo LLC handles initial review and platform-related matters
  • Payment and billing matters are forwarded to Norviax LTD for processing
  • All final decisions on refunds, chargebacks, and payment disputes are made by Norviax LTD

For all billing and payment inquiries, please contact support@azryo.com. Azryo LLC will coordinate with Norviax LTD on your behalf.

10. Prohibited Activities

  • Harassment, bullying, or threatening behavior
  • Sharing illegal content
  • Circumventing payment systems
  • Creating fake accounts or impersonating others

11. Platform Modifications

Azryo LLC reserves the right to modify platform features, policies, or discontinue services with appropriate notice.

12. Termination

Either party may terminate the agreement. Upon termination, access to purchased content ceases, but creators retain rights to withdraw earned funds from Norviax LTD per the payout terms.

Acceptable Use Policy

1. Content Standards

All content must:

  • Comply with applicable laws
  • Respect intellectual property rights
  • Be clearly labeled if AI-generated
  • Not contain malicious software or harmful code

2. Prohibited Content

  • Non-consensual intimate content
  • Content involving minors
  • Hate speech or discriminatory content
  • Illegal activities or services
  • Misleading or fraudulent content
  • Spam or excessive promotional material

3. AI Content Requirements

  • All AI-generated content must be clearly disclosed
  • AI content must not impersonate real individuals without consent
  • Deepfakes or manipulated media must be explicitly labeled
  • AI training data must not violate copyright or privacy rights

4. User Conduct

Users must not:

  • Share login credentials
  • Attempt to hack or breach platform security
  • Engage in price manipulation or artificial inflation
  • Create multiple accounts to circumvent restrictions

5. Reporting Violations

Users can report violations through our reporting system. All reports are investigated promptly and confidentially.

Community Guidelines

1. Respect and Safety

  • Treat all users with respect and dignity
  • No harassment, bullying, or threatening behavior
  • Respect boundaries and consent in all interactions

2. Authentic Interactions

  • Be genuine in your communications
  • Disclose paid partnerships or sponsored content
  • don't impersonate others or create misleading profiles

3. Privacy Protection

  • don't share personal information of others without consent
  • Respect creator and fan privacy preferences
  • Use privacy settings appropriately

4. Content Integrity

  • Create original content or properly attribute sources
  • Clearly label AI-generated or enhanced content
  • don't engage in copyright infringement

AI & Deepfake Policy:

AI-generated Creator personas must be clearly disclosed as AI or virtual models. Real Creators who use cosmetic filters or privacy-protecting visual effects are not required to mark their content as AI.

Deepfake content involving identifiable real individuals—including public figures, private individuals, ex-partners, or minors—is strictly prohibited. This includes any synthetic or manipulated media that falsely depicts a real person engaging in sexual or other sensitive acts without their explicit consent.

5. Financial Ethics

  • No fraudulent payment activities
  • Honor subscription commitments
  • Report suspicious financial activity

6. Constructive Communication

  • Engage in meaningful dialogue
  • Provide constructive feedback when appropriate
  • Resolve disputes through proper channels

Age Verification & Minor Protection

Effective Date: January 11, 2026

Azryo is strictly an 18+ platform. We implement comprehensive age verification to protect minors and ensure legal compliance.

We use didit to verify Creator identity and age. Creators must pass didit verification before they can publish content or receive payouts. didit checks identity documents and/or uses biometric age estimation to confirm that the Creator is at least 18 years old.

1. Minimum Age Requirements

  • All users must be at least 18 years old (or age of majority in their jurisdiction if higher)
  • No exceptions for parental consent - this is an adult-only platform
  • Age verification required for all account types (Fan, Creator, Agency)
  • False age declaration results in immediate permanent ban

For Fans, Azryo requires a one-time age verification using didit before completing their first paid purchase or accessing age-restricted content. didit confirms whether the Fan is 18+ and returns only a verification result to Azryo. Users who fail or refuse age verification cannot make purchases or access restricted areas.

2. Verification Levels

Basic Verification (All Users):

  • Date of birth declaration
  • Email verification
  • IP geolocation check
  • Automated age estimation tools

Enhanced Verification (Creators & NSFW Access):

  • Government-issued photo ID required
  • Biometric liveness check
  • Manual review by verification team
  • Cross-reference with identity databases
  • Periodic re-verification required

USC 2257 Verification (Adult Content Creators):

  • Full compliance with USC 2257 requirements
  • Records maintained for all performers
  • See USC 2257 Disclosure section for details

3. Verification Methods

  • AI-powered document verification
  • Third-party identity verification services
  • Biometric facial recognition matching
  • Credit card verification (as supplementary method)
  • Knowledge-based authentication when required

4. Content Access Restrictions

  • NSFW content requires enhanced age verification before access
  • Age gates on all potentially sensitive content
  • No preview access to adult content without verification
  • Restricted search results for unverified users
  • Progressive access based on verification level

5. Minor Detection & Response

If we detect or suspect a user is under 18:

  • Immediate account suspension pending investigation
  • Content access blocked
  • Enhanced verification required to restore access
  • If confirmed minor: permanent ban and data deletion
  • Report to National Center for Missing & Exploited Children if required

6. False Documentation

  • Providing fake IDs or false information is prohibited
  • Results in immediate permanent platform ban
  • May be reported to law enforcement
  • No refunds for banned accounts
  • IP and device blocking implemented

7. Geographic Variations

  • Some jurisdictions require age 19, 20, or 21 for adult content
  • We apply the highest applicable age requirement based on user location
  • VPN usage may trigger additional verification
  • Certain regions may be entirely restricted

8. Privacy & Data Protection

  • Age verification data encrypted and securely stored
  • Limited access to verification documents
  • Data retained only as long as legally required
  • Third-party verifiers bound by strict confidentiality
  • See Privacy Policy for detailed data handling

9. Parental Notification

If we discover a minor has accessed the platform, we may notify parents/guardians if contact information is available, while complying with applicable privacy laws.

10. Liability

  • Users who circumvent age verification are fully liable
  • Parents/guardians responsible for minor's internet access
  • Azryo not liable for minors who bypass verification
  • Users indemnify Azryo for age misrepresentation

Content Moderation & Protection Policy

1. Moderation Approach

Azryo employs a combination of:

  • Automated content screening
  • Human review processes
  • Community reporting systems
  • Creator self-moderation tools

2. Content Review Process

  • Automated screening for prohibited content
  • Human review for flagged material
  • Appeal process for moderation decisions
  • Regular policy compliance audits

3. AI Content Detection

  • Specialized tools to identify AI-generated content
  • Verification systems for content authenticity
  • Regular updates to detection capabilities
  • Collaboration with AI detection technology providers

4. Protective Measures

  • Age verification systems
  • Content filtering options for users
  • Privacy protection for all parties
  • Secure content delivery and storage

5. Enforcement Actions

  • Content removal or restriction
  • Account warnings or suspensions
  • Permanent account termination for severe violations
  • Law enforcement cooperation when required

6. Appeals Process

Users may appeal moderation decisions through our dedicated appeals system within 14 days of the action.

7. Automated Detection Systems

AI-Powered Moderation:

  • Real-time content scanning using industry-standard AI tools
  • Image recognition for policy violations
  • Text analysis for prohibited content
  • Behavioral pattern detection
  • Deepfake and synthetic media identification

Detection Workflow:

  1. Automated pre-upload scanning
  2. AI flags potential violations
  3. Human review of flagged content
  4. Decision and creator notification
  5. Appeal process available

8. Content Protection Features

Anti-Piracy Measures:

  • Digital watermarking on all content
  • Screen recording detection
  • Right-click disable on images/videos
  • Session-based access tokens
  • Geographic IP restrictions

External Monitoring:

  • Partnership with content protection services
  • Regular sweeps of piracy sites
  • DMCA takedown automation
  • Legal action support for creators

9. Moderation Tools & Technologies

Azryo uses a combination of automated systems and human review to enforce our content policies and legal obligations. This includes:

  • AWS Rekognition: used to classify images and video frames for nudity, sexual content, violence, weapons, drugs, alcohol, hate symbols, and other prohibited categories.
  • Microsoft PhotoDNA: used to detect potential Child Sexual Abuse Material (CSAM) by comparing cryptographic hashes against known CSAM databases.
  • Whisper (self-hosted): used to transcribe audio from videos and voice content to detect prohibited speech and content.
  • Cloudflare R2 and CDN: used for secure storage and delivery of content globally.

Content may be blocked, delayed, or removed based on automated results and human moderation review.

10. CSAM Reporting

In accordance with 18 U.S.C. § 2258A and other applicable laws, Azryo is legally required to report suspected or confirmed Child Sexual Abuse Material (CSAM) to the National Center for Missing & Exploited Children (NCMEC). Such reports may include relevant user information and associated content.

DMCA Policy

1. Copyright Respect

Azryo respects intellectual property rights and expects users to do the same.

2. Infringement Notification

To report copyright infringement, provide:

  • Your contact information
  • Description of copyrighted work
  • Location of infringing material on our platform
  • Good faith statement of unauthorized use
  • Statement of accuracy under penalty of perjury
  • Physical or electronic signature

3. Counter-Notification Process

Users may submit counter-notifications if they believe content was removed in error.

4. Repeat Offender Policy

Accounts with multiple verified copyright violations will be permanently suspended.

5. Safe Harbor Compliance

Azryo complies with DMCA safe harbor provisions and responds to valid takedown requests promptly.

6. Designated Copyright Agent

All DMCA notices should be sent to:

Azryo DMCA Agent

Email: dmca@azryo.com

Notice Requirements:

Your notice must include:

  1. Physical or electronic signature
  2. Identification of copyrighted work
  3. Identification of infringing material
  4. Contact information
  5. Good faith statement
  6. Accuracy statement under penalty of perjury

Response Timeline:

  • Acknowledgment: Within 24 hours
  • Initial review: Within 48 hours
  • Action taken: Within 3-5 business days
  • Counter-notification period: 10-14 business days

Fan & Creator Agreement

Effective Date: January 11, 2026

This Agreement explains the three-party relationship between Fans, Creators, and Norviax LTD on the Azryo platform, establishing the terms for purchases, content licensing, and mutual obligations.

1. Three-Party Structure

The Azryo platform operates using a Merchant of Record model with the following structure:

Fan Relationship (Purchaser):

  • Fans purchase content directly FROM Norviax LTD
  • The Fan's purchase contract is with Norviax LTD, not the Creator
  • Norviax LTD is the seller appearing on the Fan's bank statement
  • Norviax LTD grants Fans a license to access content through the Platform
  • Platform account terms (conduct, community guidelines) are with Azryo LLC

Creator Relationship (Supplier):

  • Creators supply content to Norviax LTD under a B2B supply agreement
  • Norviax LTD resells access to this content to Fans
  • Norviax LTD pays Creators their revenue share (81% of net revenue)
  • Creator's financial relationship (payouts, earnings) is with Norviax LTD
  • Creator's platform terms (tools, moderation) are with Azryo LLC

Platform Access:

  • Both Fans and Creators use Azryo LLC's platform technology
  • Platform terms (accounts, conduct, moderation) are with Azryo LLC
  • All purchase terms (payment, refunds, chargebacks) are with Norviax LTD

1a. Role of Each Party

Azryo LLC (Platform Provider):

  • Operates the Platform technology, website, and mobile applications
  • Enforces community guidelines and content policies
  • Provides customer support (as agent for Norviax LTD for payment matters)
  • Performs compliance reviews for payouts
  • Handles account verification and moderation

Norviax LTD (Seller / Merchant of Record):

  • Is the legal seller for all purchases on the Platform
  • Processes all payments (card and cryptocurrency)
  • Issues all refunds and handles chargebacks
  • Issues all Creator payouts (fiat and cryptocurrency)
  • Makes final decisions on all payment-related matters
  • Appears on customer bank statements

What This Means:

  • Your purchase contract is with Norviax LTD
  • Payment decisions (refunds, disputes, payouts) are made by Norviax LTD
  • Platform rule violations are determined by Azryo LLC
  • Norviax LTD relies on Azryo's compliance reviews when processing payouts
  • You may contact Azryo support for all inquiries; Azryo will coordinate with Norviax as needed

2. Content Licensing

When a Fan makes a purchase from Norviax LTD:

  • Norviax LTD, as the authorised reseller, grants the Fan a limited, non-exclusive, non-transferable license to view the Creator's content through the Platform
  • The content is supplied by the Creator but the license is granted by Norviax LTD as the seller
  • This license is personal and cannot be shared, resold, or redistributed
  • The license terminates upon subscription end or account closure
  • Fans may not download, record, or redistribute any content unless explicitly permitted

2a. Paid Content Types

  • Subscriptions: Monthly/annual access to creator's feed, with auto-renewal unless canceled.
  • Content Purchases: One-time unlock of specific posts, photosets, videos, or bundles.
  • Pay-Per-View (PPV): Direct messages with locked content requiring payment to view.
  • Custom Requests: Personalized content created upon fan request for an agreed price.
  • Tips: Voluntary payments to creators as appreciation.
  • Bundles & Discount Codes: Multi-month subscriptions or promotional offers applied at checkout. Once activated, bundles are non-refundable.

3. Payment Terms

All purchases on the Azryo platform are made from Norviax LTD. When you make a purchase:

  • You are purchasing directly from Norviax LTD, the Merchant of Record and seller
  • Norviax LTD appears on your bank or card statement for all purchases
  • By completing a transaction, you authorise Norviax LTD to charge the selected payment method for the chosen items
  • Norviax LTD accepts both card payments and cryptocurrency through approved payment providers
  • Azryo LLC does not process or store payment information and is not a party to the purchase transaction
  • Subscriptions auto-renew unless canceled before the renewal date. Cancellation prevents future charges but does not retroactively refund elapsed time.
  • Tips and PPV transactions are one-time and final, except where required by law or expressly permitted in the Refund Policy.
  • Content Purchases and Custom Requests are one-time purchases granting limited access rights; see Refund Policy for exceptions.
  • Bundles and Discount Codes apply as stated at checkout and cannot be exchanged or partially refunded once activated.

4. Fan Obligations

Fans agree to:

  • Make all payments in good faith
  • Not issue unjustified chargebacks or payment disputes
  • Respect Creator intellectual property rights
  • Not share or distribute Creator content outside the platform
  • Maintain confidentiality of private communications with Creators

4a. Chargebacks & Fraud

  • All chargeback disputes are handled by Norviax LTD as the seller and Merchant of Record.
  • Submitting unjustified chargebacks or payment disputes is prohibited and results in immediate Fan account ban.
  • Where fraud is confirmed, eligible Fans may receive refunds from Norviax LTD; however, payment processing fees are deducted and are non-recoverable.
  • Creators are protected from abusive chargebacks; Norviax LTD may hold disputed funds pending resolution.

5. Creator Obligations

Creators agree to:

  • Provide content as described in their offerings
  • Maintain consistent content quality and posting schedules
  • Engage professionally with Fans
  • Honor all subscription and content commitments
  • Comply with all platform policies

6. Dispute Resolution

  • Disputes between Fans and Creators regarding content should first be resolved through direct communication
  • Azryo LLC provides mediation services for content and platform-related disputes
  • Payment-related disputes (refunds, chargebacks) are handled by Norviax LTD as the seller
  • Decisions on payment disputes by Norviax LTD are final
  • Users may appeal platform decisions through the Complaints & Appeals Policy

7. Refund Policy

As the seller, Norviax LTD handles all refund requests:

  • Digital items (Subscriptions, Content Purchases, PPV, Custom Requests) are generally non-refundable once delivered or accessed.
  • Refunds may be granted by Norviax LTD for: (i) technical failure preventing access; (ii) clear misrepresentation of the item; (iii) confirmed fraud or unauthorized payment.
  • Refund requests must be submitted to support@azryo.com within 14 days of purchase with evidence. Azryo will forward your request to Norviax LTD for processing. If approved, payment processing fees are deducted.
  • Refund decisions are made by Norviax LTD and are final.

8. Termination of Agreement

This agreement terminates when:

  • The subscription period ends without renewal
  • Either party closes their Azryo account
  • Azryo terminates the account for policy violations
  • The Creator removes their content offering

9. External Content Links (Direct Purchase without Account)

Creators may generate Content Links that allow Fans to purchase content without creating an Azryo account. Azryo solely provides link generation and payment rails. Creators are fully responsible for content delivery, customer service, and any disputes arising from such transactions.

  • Azryo is not liable for fulfillment, refunds, or disputes for Content Links.
  • Creators using Content Links must honor consumer protection laws and clearly describe deliverables and timelines.
  • Abuse or misrepresentation via Content Links may result in enforcement actions, including fund forfeiture.

Complaints & Appeals Policy

Effective Date: January 11, 2026

This policy outlines the process for reporting violations, filing complaints, and appealing platform decisions.

1. Scope of Complaints

Users may file complaints regarding:

  • Content policy violations
  • Account moderation decisions
  • Payment or transaction disputes
  • User conduct violations
  • Technical platform issues
  • Copyright or trademark infringement
  • Where an investigation confirms no violation, account features and payout eligibility are restored and any frozen funds are released.
  • 2. How to File a Complaint

    Submit complaints through:

    • In-platform reporting tools
    • Email: support@azryo.com
    • Complaint form on our website

    Include:

    • Your account username
    • Date and time of incident
    • Detailed description of the issue
    • Supporting evidence (screenshots, links, etc.)
    • Desired resolution

    3. Review Process

    Initial Review (24-48 hours)

    • Automated acknowledgment of receipt
    • Assignment to appropriate review team
    • Initial assessment of urgency

    Investigation (3-7 business days)

    • Detailed review of complaint
    • Collection of additional information if needed
    • Review of relevant platform data and logs
    • Consultation with involved parties if appropriate

    Decision (Within 7 business days)

    • Written decision provided to complainant
    • Explanation of findings
    • Actions taken or to be taken
    • Information about appeal rights

    4. Priority Handling

    Expedited review for:

    • Child safety concerns (immediate)
    • Imminent harm or safety threats (immediate)
    • Legal compliance issues (24 hours)
    • Major financial disputes (48 hours)

    5. Appeals Process

    If you disagree with a decision:

    • Submit appeal within 14 days of decision
    • Provide new information or clarification
    • Explain why the decision should be reconsidered
    • Appeals reviewed by senior moderation team
    • Final decision within 7 business days

    6. Platform Escalation Path

    1. Initial complaint review
    2. Appeal to senior moderation
    3. Final review by Trust & Safety team
    4. External dispute resolution (if applicable)

    6a. Payment Dispute Escalation

    If you are unsatisfied with a response regarding billing, refunds, or payment disputes, you may request escalation:

    • Email: support@azryo.com with "ESCALATION" in the subject line
    • Include your original support ticket reference
    • Explain why you believe the decision should be reconsidered

    Escalated payment matters will be forwarded to Norviax LTD for final review. All payment-related decisions by Norviax LTD are final. Escalation does not guarantee a different outcome.

    7. Protection Against Retaliation

    • Azryo prohibits retaliation against users who file good-faith complaints
    • False or malicious complaints may result in account penalties
    • All complaints treated confidentially to extent possible

    8. Transparency Reporting

    • Quarterly reports on complaint volumes and outcomes
    • Annual transparency report on platform moderation
    • Regular updates to community on policy enforcement

    POLICIES FOR CREATIVE USERS

    Creator Terms & Conditions

    1. Creator Eligibility

    • Meet all general user requirements
    • Provide valid tax and payment information
    • Verify identity through our verification process
    • Agree to additional creator responsibilities

    2. Enhanced Verification Requirements

    Know Your Creator (KYC) Process:

    • Government-issued photo ID verification
    • Biometric liveness check
    • Proof of address (within 3 months)
    • Tax identification number
    • Bank account verification

    Ongoing Compliance:

    • Annual re-verification required
    • Random spot checks for high-risk accounts
    • Enhanced due diligence for high-volume creators
    • Continuous monitoring for suspicious activity

    3. Balance Management and Forfeiture

    Balance Holds:

    Norviax LTD may hold creator balances for:

    • Pending chargeback investigations (up to 180 days)
    • Policy violation investigations
    • Legal or regulatory requirements
    • Suspicious activity reviews

    Forfeiture Conditions:

    Balances held by Norviax LTD may be forfeited if:

    • Fraudulent activity confirmed
    • Repeated serious policy violations
    • Legal order or judgment
    • Failure to provide required tax documentation

    4. Content Rights and Licenses

    • Creators retain ownership of their original content
    • By uploading, Creators grant Norviax LTD rights to resell access to content through the Platform
    • Creators also grant Azryo LLC a limited license to host and distribute content through the Platform
    • Ensure all content rights are properly secured
    • Take responsibility for content legality and authenticity

    5. Revenue Share

    • Creators receive 81% of revenue from sales of their content by Norviax LTD.
    • This revenue share covers all platform operations including hosting, content delivery, moderation, support, payouts, compliance, and seller costs. No additional fees are charged to Creators.
    • Regular payout schedule (weekly/monthly)
    • Detailed earnings reporting and analytics

    6. Creator Responsibilities

    • Maintain content quality and authenticity
    • Engage positively with subscribers
    • Comply with all platform policies
    • Properly label AI-generated content
    • Respond to support requests promptly
    • They have model releases for all individuals appearing in content

    Model Release Agreement Requirements:

    For each person other than the Creator appearing in content ("Additional Performer"), the Creator must obtain and submit a valid Model Release Agreement. A valid Model Release Agreement includes:

    • A clear photo of the performer's government-issued ID
    • A photo of the performer holding the same ID
    • The performer's full legal name and date of birth
    • The performer's signature and explicit consent to appear in the content
    • Confirmation that the performer is at least 18 years old

    Content containing individuals who cannot be matched to a valid Model Release Agreement may be rejected, removed, or blocked from payout until documentation is provided and reviewed.

    7. Content Licensing for AI Training

    Creators can opt-in or opt-out of allowing their content to be used for AI training purposes, with clear compensation terms.

    8. Tax Obligations

    As independent contractors, creators acknowledge:

    • Full responsibility for all tax obligations on earnings
    • Requirement to provide accurate tax information
    • Obligation to maintain proper business records
    • Understanding that Norviax LTD provides payment services as the seller, and this does not constitute employment
    • Agreement to indemnify Azryo for any tax-related claims

    9. Set-Off and Withholding Rights

    Norviax LTD, as the seller and payer of creator earnings, reserves the following rights:

    1. Right to Offset

    Norviax LTD may offset any amount you owe against any amount owed to you. This includes but is not limited to:

    • Reversed or refunded earnings
    • Administrative dispute fees
    • Policy violation penalties
    • Chargeback losses exceeding platform coverage
    • Outstanding balances from terminated accounts

    2. Right to Withhold

    Norviax LTD reserves the right to withhold payments:

    • Where fraud or suspicious activity is suspected
    • Pending the outcome of a moderation, compliance, or legal investigation
    • To comply with legal obligations, court orders, or law enforcement requests
    • Where chargebacks or disputes are pending resolution
    • If required tax documentation has not been provided

    Withheld funds will be released by Norviax LTD once the relevant investigation concludes and no violations are confirmed.

    Creator Earnings & Payouts

    Important: Creator Financial Relationship

    All creator payouts are issued by Norviax LTD, the Merchant of Record and seller for all purchases on the Azryo platform. Creators supply content to Norviax LTD, and Norviax LTD pays creators their revenue share. Azryo LLC provides the platform technology but does not handle any payments.

    1. Revenue Streams

    Creators earn revenue from Norviax LTD based on purchases made by Fans:

    • Subscription fees (including bundles and discounts)
    • Content Purchases (one-time unlocks of posts, photosets, videos, bundles)
    • Pay-Per-View (PPV) posts/messages
    • Custom Requests / Paid Messages
    • Tips and donations
    • Merchandise integrations
    • Affiliate/referral commissions

    2. Revenue Share

    • Creators receive 81% of net revenue from purchases of their content
    • Norviax LTD retains 19% to cover platform operations, compliance, payment processing, and seller costs
    • This unified structure includes all operational, compliance, and processing costs. Creators are not charged separate fees.

    3. Payout & Funds Handling

    All payouts are issued by Norviax LTD:

    • Minimum withdrawal: $50 (or local equivalent).
    • First Payout Review: When a Creator submits their first withdrawal request, Norviax LTD conducts a profile/compliance review before approving payout.
    • Investigation Holds: If reports or risk alerts require review, funds are temporarily frozen by Norviax LTD until the investigation concludes.
    • Forfeiture on Violations: Confirmed violations may lead to fund forfeiture as specified in Enforcement terms.
    • Release of Funds: If no violations are confirmed, frozen funds are released and payouts proceed on the normal schedule.
    • Chargeback Window: Earnings may be temporarily reserved by Norviax LTD to cover payment disputes and processor holdbacks.

    4. Tax Responsibilities

    Important Tax Notice

    Creators are independent contractors and are solely responsible for their own tax obligations.

    • Creator Responsibility: You are 100% responsible for declaring and paying all applicable taxes on your earnings
    • Income Reporting: Report all Azryo earnings as self-employment income
    • Tax Types May Include: Income tax, self-employment tax, VAT/GST, state/local taxes
    • International Creators: Subject to tax laws in your country of residence
    • US Creators: Will receive 1099 forms for earnings over $600/year
    • Tax Documentation: We provide earnings reports but not tax advice
    • Withholding: Azryo does not withhold taxes unless legally required
    • Professional Advice: Consult a tax professional for your specific situation
    • Penalties: Failure to pay taxes is solely creator's liability, not Azryo's

    5. Age Verification (NSFW)

    • Creators publishing NSFW content must pass enhanced age/KYC verification.
    • Fans must verify age before accessing NSFW content areas, purchases, or DMs.
    • Attempts to bypass age checks lead to permanent bans and potential fund forfeiture.

    6. Special Events & Promotional Adjustments

    • Azryo may run limited-time events (e.g., reduced platform fee, bonus pools) that increase Creator net earnings.
    • Event terms are announced in-app or via email and apply automatically unless otherwise stated.

    7. Payout Process

    All payouts to Creators are issued by Norviax LTD:

    • Minimum payout threshold: $50
    • Payout schedule: Norviax LTD aims to process all valid withdrawal requests within ten (10) business days. Delays may occur due to fraud reviews, compliance checks, technical issues, or third-party banking procedures.
    • Available payment methods: Bank transfer, cryptocurrency
    • Tax documentation requirements apply

    Payout Methods:

    • Fiat payouts (bank transfer) are issued by Norviax LTD to the Creator's verified bank account.
    • Cryptocurrency payouts are issued by Norviax LTD to the wallet address provided by the Creator.

    All payouts—whether fiat or cryptocurrency—are issued by Norviax LTD. Cryptocurrency payouts are irreversible once sent on-chain, and Creators are solely responsible for providing accurate payout details.

    7a. Payout Compliance Review

    All Creator payouts are issued by Norviax LTD. Before processing payout requests, Norviax LTD requires confirmation from Azryo LLC that:

    • The Creator's account remains in good standing with Platform rules
    • The content generating earnings complies with Platform guidelines
    • No unresolved content violations, disputes, or investigations exist
    • All required verification and tax documentation is complete

    This compliance review is a condition of the B2B supply agreement between Creators and Norviax LTD. Azryo LLC performs compliance checks on behalf of Norviax LTD, but Norviax LTD retains final authority over all payout decisions.

    If a payout is delayed or withheld due to a compliance concern, Creators will be notified of the reason and may appeal through Azryo support. Once compliance is confirmed, Norviax LTD will process the payout according to the standard schedule.

    8. Earnings Transparency

    • Real-time earnings dashboard
    • Detailed revenue breakdowns
    • Historical earnings data
    • Tax reporting assistance

    9. Dispute Resolution

    Clear process for earnings disputes and payment issues.

    10. Dispute Rate Threshold & Administrative Fees

    If your account exceeds a 1.5% dispute rate (including chargebacks and refunds) over any rolling 30-day period, we may apply a $50 USD administrative fee per dispute thereafter.

    This fee reflects the costs associated with fraud mitigation, compliance, and platform integrity. We may waive it at our discretion where genuine efforts are made to address the root cause.

    You acknowledge that:

    • Not all disputes are due to card fraud
    • Disputes may arise from misleading content, delivery failures, unfulfilled custom requests, or policy violations
    • You are responsible for maintaining a positive user experience and minimising avoidable disputes

    11. Balance Discrepancy Reporting

    Any discrepancies in your Creator Balance must be reported to support@azryo.com within 30 days of the transaction date. We are not obliged to make retrospective adjustments for discrepancies reported beyond this period.

    Azryo Referral Program Terms

    Last updated: December 4, 2025

    1. Overview

    The Azryo Referral Program rewards users who invite new creators to join the platform. When someone signs up using your referral link and begins earning, you receive 5% of their eligible earnings. Referral rewards accumulate automatically and are subject to the conditions below.

    By participating in the Referral Program, you agree to these terms, which form part of Azryo's Terms of Service.

    2. Referral Earnings

    For each creator you refer:

    • You earn a 5% referral reward based on their eligible earnings
    • "5%" represents the combined referral reward across multiple earning categories

    Internally, rewards are calculated as:

    • 3% from purchases
    • 2% from subscriptions

    For transparency and simplicity, referrers see only the combined 5% reward value. Referral rewards are generated automatically and are credited to your pending referral balance.

    3. Activation Requirements (Unlock Conditions)

    Referral rewards become withdrawable only once the referred creator has met all of the following activation requirements:

    3.1. Earnings Threshold

    The referred creator must generate at least $100 in total eligible revenue on the platform.

    3.2. Completed First Payout

    The referred creator must successfully complete their first payout through Azryo's payout system.

    3.3. Minimum Activity Period

    The referred creator must remain active on their Azryo account for at least 30 days from the date of registration.

    Until all activation requirements are met, referral rewards remain in the pending balance and are not withdrawable.

    4. Maximum Referral Payout

    To ensure fairness and sustainability:

    • Referral rewards for each referred creator are capped at a maximum total of $20,000
    • Once this limit is reached, no further referral earnings will be generated from that creator
    • This cap applies individually to each referral, with no limit to the number of creators you may refer

    5. Special Partner Arrangements

    Azryo may offer custom referral terms to select creators, partners, or businesses. These special partner agreements may include adjusted percentages, extended caps, or personalized terms.

    Such agreements apply only to the selected partner and do not modify the standard Referral Program Terms for general users.

    6. Fraud Prevention & Ineligible Activity

    To maintain a fair and secure referral environment, the following activities are not eligible for referral rewards:

    • Self-referrals (using your own link to create additional accounts)
    • Accounts created with fraudulent, automated, or artificial methods
    • Accounts sharing the same individual, device, or payment information
    • Accounts that fail identity verification
    • Revenue that is later refunded, reversed, or charged back
    • Activity deemed abusive or intentionally misleading

    Azryo reserves the right to review referral activity and withhold rewards if fraudulent behavior or abuse is detected.

    7. Payout & Withdrawal

    • Referral rewards transfer from pending to withdrawable only after all activation conditions are met
    • Referral rewards are paid out using the same payout method available to creators
    • Standard payout minimums and verification requirements apply

    8. Program Modifications

    Azryo may update or adjust the Referral Program at any time to maintain platform integrity, prevent abuse, or ensure compliance with financial regulations.

    Changes will not affect pending rewards unless the activity is found to violate these terms.

    9. Acceptance of Terms

    Participation in the Azryo Referral Program constitutes acceptance of these terms. If you do not agree to any condition, please discontinue participation in the program.

    10. Marketing & Disclosure Compliance

    When promoting your referral link, you are responsible for complying with all applicable marketing laws, advertising standards, and disclosure requirements in your jurisdiction. This includes but is not limited to:

    • FTC guidelines (United States)
    • ASA/CAP codes (United Kingdom)
    • Equivalent regulations in your country of residence

    You must clearly disclose your affiliate relationship when promoting Azryo through social media, websites, or other channels. Failure to comply with disclosure requirements may result in removal from the Referral Program.

    Creator Advertising & Promotion Policy

    1. Promotional Guidelines

    Creators may promote their Azryo profiles through external channels including social media, websites, and other platforms. When promoting your Azryo content, you must:

    • Comply with the terms of service of the platform where you are promoting
    • Not make false or misleading claims about your content or earnings
    • Clearly label adult content promotions as 18+ where required
    • Not use spam, bots, or deceptive practices to drive traffic

    2. Brand Usage

    You may use Azryo's name and logo for promotional purposes provided you:

    • Do not imply official endorsement or partnership unless agreed in writing
    • Use official brand assets where provided
    • Do not modify or distort Azryo branding

    3. Prohibited Promotion Methods

    The following promotional methods are prohibited:

    • Unsolicited mass messaging or spam
    • Misleading advertisements or clickbait
    • Promotion on platforms where your content type violates their terms
    • Purchasing fake followers, likes, or engagement
    • Any promotion that violates applicable laws

    AI Content Policy

    1. AI Content Definition

    Any content created, enhanced, or modified using artificial intelligence tools, including but not limited to:

    • AI-generated images, videos, or audio
    • AI-enhanced existing content
    • AI-assisted creative works
    • Deepfakes or AI-manipulated media

    2. Disclosure Requirements

    All AI-generated content must be:

    • Clearly labeled as "AI-Generated" or "AI-Enhanced"
    • Include disclosure in content title or description
    • Use platform-provided AI content indicators
    • Include hashtags #AI or #AIGenerated for easy filtering
    • Watermarked with AI disclosure when technically feasible
    • Maintain transparency with subscribers

    3. Creator Requirements for AI Content

    Creators posting AI content must:

    • Be registered and verified through enhanced KYC
    • Complete AI content creator certification
    • Declare AI usage in creator profile
    • Comply with all AI content regulations

    4. Quality Standards

    AI content must:

    • Meet the same quality standards as human-created content
    • Not infringe on existing copyrights
    • Not impersonate real individuals without consent
    • Be original and not violate platform policies

    5. Prohibited AI Content

    • Non-consensual deepfakes or impersonation
    • AI-generated content of real individuals without permission
    • Misleading AI content presented as human-created
    • AI content violating intellectual property rights

    6. Creator Responsibilities

    Creators using AI tools must:

    • Verify AI-generated content doesn't violate rights
    • Maintain records of AI tools and training data used
    • Ensure compliance with AI content regulations
    • Take responsibility for all AI-generated content

    7. Platform Support

    Azryo provides:

    • AI detection and verification tools
    • Educational resources about AI content creation
    • Technical support for AI content creators
    • Regular updates on AI content policies

    8. Subscriber Rights

    Subscribers have the right to:

    • Know when content is AI-generated
    • Filter content based on creation method
    • Request refunds for misrepresented content
    • Report improperly labeled AI content

    Co-Authored Content Policy

    1. Definition

    Content created collaboratively by multiple creators, either human or AI-assisted, including any content where multiple individuals appear.

    2. Model Release Requirements

    All individuals appearing in content must:

    • Sign the Azryo Model Release Form
    • Provide valid ID verification
    • Be 18 years or older
    • Consent to specific usage terms
    • Understand content distribution scope

    3. Rights and Responsibilities

    • All co-authors must consent to content publication
    • Revenue sharing agreements must be established upfront
    • Each creator remains responsible for their contribution
    • Clear attribution requirements for all contributors
    • Model release forms must be maintained for 5 years

    4. Revenue Distribution

    • Default equal split among co-authors
    • Custom agreements supersede default terms
    • Transparent revenue tracking for all parties
    • Dispute resolution for payment disagreements

    5. Content Management

    • All co-authors have equal content management rights
    • Unanimous consent required for content removal
    • Individual creators can remove their contribution
    • Clear versioning and edit history maintained

    6. AI Co-Authorship

    When AI tools are used in collaborative content:

    • AI tool usage must be disclosed by all parties
    • Human creators remain responsible for AI-generated portions
    • Clear labeling of AI contributions required
    • Compliance with AI content policies mandatory

    7. Model Release Form Template

    Azryo provides a standard model release form that includes:

    • Identification of all parties
    • Content usage rights
    • Compensation terms
    • Distribution scope
    • Age verification
    • Signature requirements

    Download the official form:

    Azryo Model Release Form (PDF)

    Forms must be completed and stored before content publication.

    Agency Terms & Conditions

    Effective Date: January 11, 2026

    These terms govern the operation of talent agencies and management companies on Azryo.

    1. Agency Eligibility

    To operate as an agency:

    • Register as a business entity
    • Complete enhanced KYB (Know Your Business) verification
    • Provide tax documentation and business licenses
    • Designate authorized representatives
    • Accept additional compliance obligations

    2. Agency Account Features

    Approved agencies receive:

    • Multi-creator management dashboard
    • Consolidated analytics and reporting
    • Bulk content management tools
    • Team member sub-accounts
    • Dedicated agency support

    3. Operational Requirements

    Agencies must:

    • Maintain accurate creator rosters
    • Update KYB information annually
    • Ensure all team members are properly trained
    • Implement data security measures
    • Maintain professional standards
    • Disclose agency management in all managed profiles

    4. Creator-Agency Relationships

    • Written agreements required between agency and creators
    • Clear commission structures must be disclosed
    • Creators retain right to terminate agency relationships
    • Platform payments go directly to creators unless otherwise agreed
    • Agencies cannot access creator accounts without authorization

    5. Prohibited Activities

    Agencies may not:

    • Operate creator accounts without proper authorization
    • Misrepresent creator identity or availability
    • Manipulate engagement metrics
    • Share creator login credentials
    • Violate creator privacy or confidentiality

    6. Enforcement and Penalties

    Three-Strike Policy for Minor Violations:

    • Strike 1: Written warning and remediation requirement
    • Strike 2: Temporary suspension (7-30 days)
    • Strike 3: Permanent removal from platform

    Immediate Termination Offenses:

    • Fraud or financial manipulation
    • Abuse or harassment
    • Unauthorized account access
    • Uploading prohibited content
    • Identity misrepresentation

    7. Financial Terms

    • Agencies receive payments per creator agreements
    • Platform fees apply to agency-managed accounts
    • Agencies responsible for their own tax obligations
    • Chargeback liability may transfer to agency per agreement

    8. Dispute Resolution

    • Internal disputes handled per creator-agency agreement
    • Platform provides mediation for payment disputes
    • Azryo not liable for agency-creator disagreements
    • Appeals process available for enforcement actions

    LEGAL COMPLIANCE

    USC 2257 Disclosure Statement

    Effective Date: January 11, 2026

    Record-Keeping Requirements

    In compliance with United States Code Title 18, Section 2257, Azryo maintains records establishing that all individuals appearing in visual content containing sexually explicit conduct are 18 years of age or older.

    Primary Producer

    Azryo acts as a secondary producer of content. Primary production responsibilities lie with individual content creators who upload material to our platform.

    Verification Process

    • All creators undergo mandatory age verification before uploading content
    • Government-issued photo identification required
    • Biometric liveness checks confirm identity
    • Records maintained for all performers in uploaded content
    • Cross-reference checks against known databases

    Content Creator Obligations

    Creators who upload sexually explicit content must:

    • Maintain 2257-compliant records for all performers
    • Verify and document age of all individuals appearing in content
    • Provide records to Azryo upon request
    • Ensure all content participants have provided informed consent
    • Keep records for minimum of 5 years after content creation

    Record Custodian

    The records required by 18 U.S.C. 2257 and 28 C.F.R. 75 are kept by:

    Custodian of Records

    Azryo, Inc.

    5830 E 2nd St, Ste 7000 #28002

    Casper, Wyoming 82609

    compliance@azryo.com

    Inspection

    Records are available for inspection by authorized law enforcement personnel upon proper notice as required by law.

    Third-Party Content

    Azryo is not the primary producer of any content on the platform. Each creator is responsible for maintaining their own 2257 records and compliance.

    Penalties for Non-Compliance

    Failure to comply with 2257 requirements may result in:

    • Immediate content removal
    • Account suspension or termination
    • Report to relevant authorities
    • Legal action as required by law

    Anti-Slavery & Anti-Trafficking Statement

    Effective Date: January 11, 2026

    Our Commitment

    Azryo has zero tolerance for human trafficking, forced labor, and modern slavery. We are committed to acting ethically and with integrity in all business relationships.

    Scope

    This statement applies to:

    • All Azryo operations globally
    • Our supply chain and business partners
    • Content creators and users on our platform
    • Third-party service providers

    Risk Assessment and Due Diligence

    We implement:

    • Regular risk assessments of our operations
    • Vendor screening and verification
    • Content monitoring for trafficking indicators
    • User reporting mechanisms
    • Cooperation with law enforcement

    Platform Safeguards

    • Mandatory identity verification for all creators
    • Detection systems for coercion indicators
    • Private reporting channels for concerns
    • Rapid response team for trafficking reports
    • Regular audits of high-risk accounts

    Prohibited Content and Behavior

    Strictly forbidden:

    • Content suggesting coercion or exploitation
    • Advertising of escort or prostitution services
    • Content involving minors in any context
    • Forced or non-consensual content
    • Human trafficking or slavery references

    Training and Awareness

    • All staff receive anti-trafficking training
    • Moderation teams trained on warning signs
    • Regular updates on trafficking patterns
    • Collaboration with anti-trafficking organizations

    Reporting Mechanisms

    Report concerns through:

    • Dedicated email: safety@azryo.com
    • In-platform reporting tools
    • National Human Trafficking Hotline: 1-888-373-7888
    • Local law enforcement

    Enforcement

    Violations result in:

    • Immediate investigation
    • Account suspension pending review
    • Law enforcement notification
    • Permanent platform ban if confirmed
    • Cooperation with criminal proceedings

    Platform Liability & Disclaimers

    Effective Date: January 11, 2026

    1. Service Disclaimer

    Azryo provides the platform "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

    • Merchantability
    • Fitness for a particular purpose
    • Non-infringement
    • Uninterrupted or error-free service

    2. Content Disclaimer

    • Azryo is a platform provider, not a content creator
    • We do not endorse, guarantee, or verify user-generated content
    • Users access content at their own risk
    • We are not liable for content accuracy, quality, or legality

    3. Limitation of Liability

    To the maximum extent permitted by law, Azryo shall not be liable for:

    • Indirect, incidental, or consequential damages
    • Lost profits or revenue
    • Loss of data or content
    • Business interruption
    • Personal injury or emotional distress
    • Damages exceeding fees paid in the last 12 months

    4. User Indemnification

    Users agree to indemnify and hold Azryo harmless from:

    • Claims arising from user content
    • Violation of these terms or policies
    • Infringement of third-party rights
    • Unauthorized use of the platform
    • Disputes between users

    5. Third-Party Services

    • We are not responsible for third-party services or content
    • Third-party terms and policies apply to their services
    • We do not guarantee third-party service availability
    • Users engage with third parties at their own risk

    6. Force Majeure

    Azryo is not liable for delays or failures due to:

    • Natural disasters
    • War, terrorism, or civil unrest
    • Government actions or regulations
    • Internet or telecommunications failures
    • Labor disputes
    • Other events beyond reasonable control

    7. Dispute Resolution

    • Informal resolution attempted first
    • Binding arbitration for unresolved disputes
    • Class action waiver applies
    • Small claims court exception
    • Governing law: Wyoming, United States

    8. Governing Law and Jurisdiction

    • These Terms and any disputes arising from them shall be governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles
    • Exclusive jurisdiction for any disputes shall be the state and federal courts located in Wyoming
    • Each party irrevocably consents to personal jurisdiction in Wyoming courts
    • The United Nations Convention on Contracts for the International Sale of Goods does not apply
    • Any legal action must be filed within one year after the claim arose

    9. Severability

    If any provision is found unenforceable, the remaining provisions continue in full effect.

    ADDITIONAL LEGAL TERMS

    Modifications to Terms

    1. Notification Process

    • We will notify users of material changes via email to the registered email address
    • Changes take effect immediately upon posting unless otherwise stated in the notification
    • Minor changes may be made without notice
    • The "Last Updated" date at the top of these Terms will always reflect the most recent changes

    2. User Rights

    • Users who disagree with modified terms may close their account
    • Account closure must be completed before new terms take effect to avoid acceptance
    • Continued use of the platform after changes take effect constitutes acceptance of new terms
    • Pending payouts will be processed according to the terms in effect when the earnings were generated

    3. Retroactivity

    • Changes generally apply prospectively only
    • We reserve the right to apply changes retroactively if required by law
    • Critical security or legal compliance updates may take immediate effect

    Account Termination & Suspension

    1. Voluntary Account Closure

    • Users may close their account at any time through account settings
    • Creators must withdraw remaining balance before closure (minimum $50)
    • Subscriptions are canceled immediately upon account closure
    • No refunds for unused subscription periods
    • Account closure is permanent and irreversible

    2. Platform-Initiated Suspension

    • Temporary Suspension: 3-30 days for minor violations or pending investigation
    • Account access restricted but not deleted
    • Funds held during investigation period
    • May be lifted after successful appeal or investigation completion

    3. Platform-Initiated Termination

    • Permanent Termination: For serious or repeated violations
    • All content removed within 30 days
    • Remaining funds forfeited if termination is for fraud or serious violations
    • Legitimate funds released after 180-day hold period if no chargebacks
    • User permanently banned from creating new accounts

    4. Data Retention After Termination

    • Account data retained for 90 days after closure for recovery purposes
    • Financial records retained for 7 years per legal requirements
    • USC 2257 records retained as legally required
    • Content permanently deleted after retention period
    • Users may request data export before closure

    5. Content Download Rights

    • Creators may download their own content before account closure
    • Download period: 30 days from termination notice
    • Fans lose access to purchased content upon account closure
    • No content download rights for policy violations

    6. Appeals Process

    • Appeals must be submitted within 14 days of suspension/termination
    • One appeal allowed per action
    • Review completed within 7 business days
    • Final decisions are not subject to further appeal

    Intellectual Property License Grant

    1. Content Ownership

    • Creators retain full ownership and copyright of their original content
    • Azryo claims no ownership rights to user-generated content
    • Creators are solely responsible for their content's legality and originality

    2. License Grant to Azryo

    By uploading content, creators grant Azryo a limited license to:

    • Host, store, and cache content on our servers and CDNs
    • Display content to authorized subscribers who have paid for access
    • Create thumbnails, previews, and compressed versions for platform functionality
    • Include content in platform search results and discovery features
    • Transmit content through various technologies and networks
    • Make technical modifications necessary for content delivery
    • Back up content for disaster recovery purposes

    3. License Scope

    • Duration: Active during account lifetime plus 30 days for technical cleanup
    • Territory: Worldwide
    • Exclusivity: Non-exclusive (creators can post content elsewhere)
    • Transferability: Non-transferable except to service providers for platform operation
    • Revocability: License ends when content is deleted or account terminated

    4. Prohibited Uses

    Azryo will NOT use creator content for:

    • Advertising or marketing without explicit permission
    • Selling or licensing to third parties
    • Creating derivative works beyond technical requirements
    • AI training without opt-in consent
    • Any purpose beyond platform operation

    5. Creator Representations

    By uploading content, creators represent that:

    • They own or have rights to all content uploaded
    • Content doesn't infringe any third-party rights
    • They have model releases for all individuals appearing in content
    • They have the legal right to grant this license

    Payment Disputes & Chargebacks

    1. Payment Hold Period

    • All creator earnings subject to 7-day hold before payout eligibility
    • Hold period allows for fraud detection and payment verification
    • Extended holds up to 180 days for suspicious transactions
    • Funds remain visible in dashboard during hold period

    2. Chargeback Process

    As the seller and Merchant of Record, Norviax LTD handles all chargeback disputes:

    • Creators notified immediately of chargeback initiation by Norviax LTD
    • Disputed funds frozen by Norviax LTD pending resolution
    • Creators must provide evidence within 7 days
    • Evidence may include: content delivery proof, interaction logs, upload timestamps
    • Norviax LTD manages the dispute process with payment providers

    3. Fan Chargeback Consequences

    • First unjustified chargeback: Immediate permanent ban
    • All purchased content access revoked
    • Username and payment methods blacklisted by Norviax LTD
    • Legal action for fraudulent chargebacks
    • Reporting to fraud prevention databases

    4. Creator Protection

    • Creators not liable for payment processing fees on chargebacks
    • Norviax LTD covers first $100 of monthly chargeback losses per creator
    • Repeat chargeback targets receive additional protection
    • Option to block users with chargeback history

    5. Fund Release

    • Funds released by Norviax LTD after 7-day hold if no issues
    • Chargeback resolution: 30-90 days typical
    • Won disputes: Funds released by Norviax LTD within 48 hours
    • Lost disputes: Funds permanently deducted by Norviax LTD

    6. High-Risk Account Management

    • Accounts with >2% chargeback rate subject to extended holds by Norviax LTD
    • May require reserve fund (10% of earnings)
    • Enhanced verification for high-value transactions
    • Potential payout frequency limitations

    Card Network Compliance & Recordkeeping

    Azryo and Norviax comply with Visa Global Brand Protection Program (GBPP) and Mastercard AN 5196 requirements for platforms hosting adult content. This includes identity and age verification of Creators, consent validation for performers, content moderation and risk monitoring, and maintaining appropriate records.

    We retain identity verification results, Model Release Agreements, moderation logs, and relevant financial data for 3–7 years, or longer where required by law or card network rules.

    Entire Agreement

    1. Complete Agreement

    These Terms of Service, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Azryo regarding the use of our platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the platform.

    2. No External Representations

    • No representations or promises made outside these Terms are binding
    • Marketing materials are for informational purposes only
    • Support communications do not modify these Terms
    • Only written amendments signed by Azryo can modify these Terms

    3. Order of Precedence

    In case of conflict:

    • Specific terms override general terms
    • Newer policies supersede older versions
    • Written agreements supersede verbal communications
    • These Terms control over marketing or promotional materials

    4. Survival of Terms

    The following sections survive account termination:

    • Intellectual Property License Grant (for 30-day wind-down period)
    • Platform Liability & Disclaimers
    • Payment Disputes & Chargebacks
    • Dispute Resolution and Governing Law
    • User Indemnification obligations
    • Confidentiality obligations
    • Any provisions that by their nature should survive

    5. Assignment

    • Users may not assign or transfer their accounts or rights without Azryo's written consent
    • Azryo may assign these Terms in connection with a merger, acquisition, or sale of assets
    • These Terms bind and benefit successors and permitted assigns

    Forms & Downloads

    Download official Azryo forms and documents required for platform compliance.

    Model Release Agreement

    Required for all individuals appearing in creator content. Must be completed and stored before content publication.

    Download PDF

    Contact Information

    Platform Provider

    Azryo LLC

    5830 E 2nd St, Ste 7000 #28002
    Casper, Wyoming 82609, USA

    Email: info@azryo.com

    For platform, account, content, and moderation inquiries

    Seller / Merchant of Record

    Norviax LTD

    Company No. 16274491
    128 City Road, London, EC1V 2NX
    United Kingdom

    Email: billing@norviax.com

    For billing, payments, refunds, and payout inquiries

    Summary: Platform operated by Azryo LLC. All purchases made from Norviax LTD, the Merchant of Record.

    Last Updated: January 11, 2026

    Version: 3.0